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Terms of Service

Last updated: December 2024

These Terms of Service govern your use of our WhatsApp automation platform and services. Please read them carefully before using our services.

1Introduction

Welcome to WhatsApp Automation. These Terms of Service ("Terms") govern your use of our platform and services. By accessing or using our services, you agree to be bound by these Terms.

Agreement to Terms

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2Acceptance of Terms

By using our WhatsApp automation platform, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using our services on behalf of a business, you represent that you have the authority to bind that business to these Terms.

You must be at least 18 years old to use our services
You must have a valid WhatsApp Business account
You must comply with all applicable laws and regulations
You must not use our services for illegal or unauthorized purposes

3User Responsibilities

As a user of our platform, you have certain responsibilities and obligations:

Account Security

Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access.

Data Protection

Ensure that you have proper consent before sending messages to recipients through our platform.

4Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Spam and Unsolicited Messages

Sending unsolicited messages, spam, or bulk communications without proper consent.

Illegal Content

Transmitting illegal, harmful, threatening, abusive, or defamatory content.

System Abuse

Attempting to disrupt, damage, or gain unauthorized access to our systems.

Intellectual Property Infringement

Violating the intellectual property rights of others through your use of our platform.

5Service Availability

We strive to provide reliable service, but we cannot guarantee 100% uptime. Our services may be temporarily unavailable due to maintenance, updates, or unforeseen circumstances.

Service Limitations

  • • Services are provided on an "as is" basis
  • • We reserve the right to modify or discontinue services
  • • Temporary interruptions may occur for maintenance
  • • We are not liable for service interruptions beyond our control

6Payment Terms

Our payment terms govern the billing and payment for our services:

Billing Cycle

Subscription fees are billed monthly or annually based on your chosen plan. All fees are non-refundable unless stated otherwise.

Payment Due

Payment is due immediately upon subscription or renewal. Failure to pay may result in service suspension.

7Termination

Either party may terminate this agreement under certain conditions:

Termination by Us

We may terminate your account immediately for violation of these Terms or for engaging in prohibited activities.

Termination by You

You may terminate your account at any time by canceling your subscription through your account settings.

8Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Liability Cap

Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.

9Intellectual Property

All content, features, and functionality of our platform are owned by us and are protected by copyright, trademark, and other intellectual property laws.

Our Rights

We retain all rights to our platform, software, and proprietary technology.

Your Rights

You retain ownership of your data and content, granting us a license to provide services.

10Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes through email or platform notifications.

Notification Process

Continued use of our services after changes constitutes acceptance of the updated Terms.

11Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in San Francisco, California.

12Contact Information

If you have any questions about these Terms of Service, please contact us:

Email

legal@whatsappautomation.com

Address

123 Technology Street
San Francisco, CA 94105